https://forum.dimensionengineering.com/topic/29003-6-effective-jetblue-airlines-customer-service-made-simple-by-phone-chat-and-email-an-explained-guide/
https://forum.dimensionengineering.com/topic/29003-6-effective-jetblue-airlines-customer-service-made-simple-by-phone-chat-and-email-an-explained-guide/